No two companies are the same. Every company is a unique mix of products/services, production resources, operating processes, suppliers and customers.
Companies that improve performance and competitiveness tailor their business processes and management systems to their individual strengths and weaknesses. Those that merely copy more successful organisations rarely achieve the same levels of success.
…OR BY JUST THROWING MONEY AT IT…
Many companies overinvest in commercial software applications and very few have management systems ideally suited to their processes.
Low-cost in-house customized systems are usually more effective than generic off-the-shelf systems and reduce the complexity of data collection and decision-making
…BUT BY USING WHAT IT ALREADY HAS…
Companies have more capacity than they use.
Every company can increase output without increasing its existing capital resources, technology and people.