We Put You First

THE TWO GLOBAL EYES CONCEPT

Strategic Alignment:

• Keeping one eye on PURPOSE and one eye on OPERATIONS.
• Sabbath—taking stock frequently
• The language that describes the purpose and method by which the design achieves it is called the TRUTH

Interactive Operations:

• Maintaining an integrated view of the Production Process, the Management Process and the People Factor.

Aristotle: The whole is greater than the sum of the parts

Tailormade Management Operating System:

• Continuously LOOKING AHEAD and LOOKING BACK ensures optimal execution.
• Schedule is the pivot around which the system turns
• The purpose and values of the creator determines the design of the system
• installing software not ideally suited to operations, increases the complexity, forcing the company to cope with greater amounts of unnecessary data
• the more flexible the process or the greater the range of prdts/svcs, the greater the adaptability of the sched tool
• Root Cause analysis for execution control
• Develop the correct KPIs
• Scheduling tool not the same as a planning tool: scheduler requires analytical and predictive capabilities whereas planning tool entirely predictive

Continuous Improvement: 

• Balancing INTERNAL points of view with EXTERNAL perspectives.
• Build in a change mechanism
• Actus: Potentia Polarity
• Plant the seed and water it
• The perfect system redeems itself from within itself

Our Approach:

• Operations-focused: not strategy but align with your corporate values and org goals
• Hands-on: face-to-face with staff without distracting from day-to-day responsibilities; whether remotely or on-site
• Ask the right questions; identify root causes; Einstein: The formulation of the problem is often more essential than its solution
• Your people know more about your process than anyone else: to develop best responses
• On-the-job training of your staff for sustainability once we leave
• Procedurize and document